Enter The Ice Kingdom and make your way through out magical 10 rooms completing the Christmas quest. On the way you will happen upon various characters and magical creatures before meeting Father Christmas. All children receive a present and then continue on their journey culminating in a visit to the snow covered Enchanted Forest where you can play in the snow and have a snowball fight!

This year (2021) we have two specific types of session available

Christmas at Magic Alley for children aged 4 and over

This session is aimed at children aged 4 and over and includes elements of basic reading and puzzle solving. Presents are age appropriate (in light of customer feedback) and as a result you will be asked to provide the age of your child/children upon booking.

In this session children under 4 are only permitted entry as part of a family group including older children.


Christmas at Magic Alley for children under 4 (marked with  * at either end of the title)

This session is targeted at younger children and includes a Christmas quest which is age appropriate. Children will receive a gift suitable for younger children. Please note adults do not receive a gift in these sessions.


If your child is 4 you can book either session depending on your availability


Sessions for under 4s are on Wednesdays and Thursdays. We have also allocated Sunday 28th November and the morning of Monday 20th December. We will be adding additional tickets to all these slots in July. These session are specifically aimed at very little children and it is not possible to bring children over 4 to these sessions unfortunately.


Prices 2021

Sessions for children over 4

Adults £14

Children over 4 £12.50

Children under 4 £11.50 (these can only be booked with at least one child over 4)


Sessions for children under 4

Adults £11

Children £8


No charge for the children under 1 in either session (when accompanying a paying adult)


Ticket Terms and Conditions can be found here

In general tickets are non-refundable or transferable save in exceptional circumstances at the discretion of the management. These exceptions are in addition to any offered by Booking Protect if that is purchased at the time of booking – for more information see the terms and conditions link above.


Tickets may be exchanged up to 48 hours before the event. All exchanges are dealt with by Ticketsource directly. Ticketsource can be contacted on 029 2071 3205 or emailed on All exchanges will require you to purchase the new tickets subject to availability before being refunded for the original ticket purchase price less £1 admin fee.


You can view our FAQs here (please check these out before emailing Sam)


If you have any specific questions or need to book more than 6 please contact our Head of Events Sam on 


At the present time (Spring 2021) please only book ONE HOUSEHOLD/SUPPORT BUBBLE per slot – you can always add extra tickets later depending on number if household mixing is permitted nearer the time. If you require two slots back to back please contact Sam as additional slots may be added between existing slots at a later date


Ticket  Block A will go on sale on 1st April 2021

Ticket Block B will go on sale at a later date to be confirmed (there is no difference between tickets this is simply to manage numbers)


A small number of tickets may be reserved for larger groups who have contacted us or the reservation may relate to  bookings transferred from last year. If you see the session is reserved please choose an alternative thank you